Terms and Conditions
These Terms and Conditions ("Terms") govern your use of our website, services, and products (collectively, the "Service"). By accessing or using our Service, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you may not use our Service.
1. Overview
Charmant ("we," "our," "us") provides handcrafted jewelry and related services. By using our Service, you confirm that you are at least 18 years old or have obtained parental or guardian consent. These Terms form a legally binding agreement between you and Charmant.
2. Use of the Service
You agree to use our Service only for lawful purposes and in accordance with these Terms. You must not:
Violate any applicable laws or regulations.
Use the Service for unauthorized or fraudulent purposes.
Interfere with or disrupt the operation of the Service.
3. Account Registration
To access certain features of our Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must:
Provide accurate, complete, and up-to-date information.
Notify us immediately of any unauthorized use of your account.
4. Purchases and Payments
4.1 Pricing
All prices displayed on our website are in [insert currency] and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be added during checkout.
4.2 Payment Methods
We accept various payment methods, including credit cards, debit cards, and third-party payment providers. By providing payment information, you represent that you are authorized to use the chosen payment method.
4.3 Order Processing
Orders are subject to availability. We reserve the right to refuse or cancel orders at our discretion, including in cases of inaccuracies or fraudulent activity.
5. Shipping and Delivery
Estimated delivery times are provided during checkout and may vary depending on your location and shipping method.
We are not responsible for delays caused by customs, carriers, or unforeseen circumstances.
6. Returns and Refunds
6.1 Eligibility
You may return eligible items within 30 days of receipt for a refund or exchange. Custom or personalized items are non-refundable unless defective.
6.2 Condition
Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
6.3 Process
To initiate a return, contact us at support@charmant.com. Refunds will be processed to the original payment method.
7. Intellectual Property
All content on our Service, including designs, text, graphics, logos, and images, is the property of Charmant or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our written consent.
8. Limitation of Liability
To the fullest extent permitted by law:
Charmant shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
Our total liability for any claims shall not exceed the amount you paid for the product or service in question.
9. User-Generated Content
If you submit reviews, photos, or other content to our Service:
You grant us a non-exclusive, royalty-free, and perpetual license to use, modify, and display your content.
You represent that your content does not infringe on the rights of any third party.
10. Privacy
Your use of our Service is subject to our Privacy Policy, which outlines how we collect, use, and safeguard your personal information.
11. Changes to the Terms
We may update these Terms from time to time. When we do, we will post the revised Terms on this page and update the effective date. Your continued use of the Service constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes shall be resolved in the courts of [insert location].
13. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Email: support@charmant.com
Mailing Address: 123 Elegance Lane, Style City, NY 10001, USA